If you receive any type of error message when trying to access your document license, please email the MMCD office at admin@mmcd.net to have this issue resolved.
Here are some examples:
- Unexpected server response. Request could not be authenticated.
- You need to activate (register) the license sent to you by the Publisher of the document (Master Municipal Construction Documents Association) before you can view it.
- This document has expired.
- The document could not be opened
- You are not licensed to use this product. Please contact the Master Municipal Documents Association at: www.mmcd.net to acquire a license.
If your device has been recently updated and you can no longer access the license, please email the office at admin@mmcd.net to have this resolved.
Once a license is installed, it is considered used and can not be transferred to another device. If you need to transfer your license, please email the MMCD office at admin@mmcd.net to have the link sent to you.
If you received a new computer, you will need to have your license reset. Please email the office at admin@mmcd.net to have the link sent to you.